Privacy Policy

1. Who we are

This website is operated by SShipping Logistics LLC (“we”, “us”). Owner/Managing Member: Renato Quiridumbay. Business address: 183 Mt Vernon St, Ridgefield Park, NJ 07660, United States. Email: support@sshippingline.com. Phone: +1 (914) 886-5029.

2. Information we collect

• Contact information: when you email or call us (name, email, phone, and the contents of your message).
• Support details: tracking code, destination, and shipment notes you share for support purposes.
• Website usage data: limited technical data such as browser type, pages visited, and approximate timestamps (typically via server logs).

3. How we use information

• Provide customer support, respond to inquiries, and follow up on shipping support requests.
• Maintain website security, prevent abuse, and troubleshoot technical issues.
• Comply with legal obligations and enforce our Terms of Service.

4. Cookies

We use essential cookies to support core site functions and optional cookies only when you consent. You can manage your preferences via the cookie banner or Cookie Preferences. For details, see our Cookie Policy.

5. Sharing

We do not sell your personal information. We may share limited information with service providers (e.g., hosting) strictly to operate the website, or when required by law. For carrier-specific actions, you may need to contact the carrier directly.

6. Data retention

We retain support communications as long as necessary to provide service and for record-keeping, dispute resolution, and compliance. We may retain minimal server logs for security and diagnostics.

7. Your choices

• You can request access, correction, or deletion of your personal information by contacting us.
• You can opt out of optional cookies via Cookie Preferences.

8. Contact

For privacy questions, contact us at support@sshippingline.com or call +1 (914) 886-5029.